[ Contact Us ]
Get In
Touch
With Vibez
Phone Support
(888) 426-8423Email Orders & Support
orders@tryvibez.com7 DC Dispensary Locations
Union Market, Georgetown, Gallery Place, CityCenterDC, Foggy Bottom, The Wharf & Navy Yard
Store & Support Hours
Monday – Sunday: 10:00 AM – 9:00 PM
/ Inquiry
Send Us
A Message
Ordering & dispensary FAQs
Quick answers regarding age verification, express pickup, payment methods, delivery zones, and store locations.
Need direct assistance?
You must present a valid government-issued photo ID (driver's license, state ID, or passport) verifying you are 21 years of age or older (or 18+ with a valid medical card where applicable).
Most express pickup orders are packed and ready within 15 to 30 minutes. You will receive an SMS notification as soon as your order is ready for pickup at your selected store.
We offer local delivery across designated metro zip codes. Delivery windows run daily from 10:00 AM to 8:00 PM. Enter your delivery address at checkout to confirm service availability.
We accept cash and debit cards for in-store purchases and local delivery orders. On-site ATMs are also available at each dispensary location for your convenience.
Our online menu displays real-time inventory for each dispensary. Simply select your nearest location at the top of the menu to view live strain counts, potency details, and stock levels.
You can reach our customer support and store teams directly by calling (888) 426-8423 or emailing orders@tryvibez.com. Specific store addresses and operating hours are also listed on our Locations page.
Get in Touch
Connect directly with our team via phone or email for assistance with orders and general questions.
Must be 21+ with Valid Photo Identification
Strictly enforced in compliance with Washington, D.C. Initiative 71 and local regulations.
All customers must present valid government-issued photo ID showing age 21 or older upon pick-up or delivery. No exceptions.
Talk to the Vibez Team
Have a question about your order, local delivery, store pickup, or operating hours? The Vibez team is here to help you every step of the way.
Fast & Reliable Retail Support
Have an urgent question about your pickup or local delivery order? Our dispensary team is on standby to ensure a smooth Vibez experience.
Help Directory
Explore Support Topics
Select a category below for quick help regarding online orders, store locations, or delivery and pickup.
Online Orders
Assistance with cart items, online checkout, payment options, and order status.
Delivery & Pickup
Check delivery coverage zones, curbside pickup time slots, and order ETA.
Store Locations
Find local Vibez dispensaries, store operating hours, and directions.
Customer Support
Get direct assistance for product questions, age verification, or general feedback.